MIS Analyst (Digital Officer) Head Office, Yangon

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves over 270,000 clients in 62 branches in Myanmar. It is a fast-growing Institution with nearly 900 employees, with plans to expand to serve additional segments of clients, with new and better products and services, to introduce innovations based on technology, and with an obvious need for additional departments and positions (www.dawn.com.mm). DAWN is registered under the Ministry of National Planning and Economic Development, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.



Job Title : MIS Analyst (Digital Officer)
Location : Head Office, Yangon
Number of Position : 1
Type of Contract : Open
Reports to : Team Lead (Digital)


Mainly responsible and accountable for all aspects of Digital System operations including system user acceptance testing, implementation, deployment, support, maintenance, training, and preparing reports.


  • Actively participate in digital project implementation and roll out phase
  • Check daily transactions/reports for MIS reporting
  • Develop the SQL Script for ah-hoc reports and analysis reports requested personals
  • Performance monitoring, security, troubleshooting, as well as data recovery
  • Test and upgrade new versions of the database and MIS related systems
  • Responsible for creating SQL Server agent schedules for auto restore and auto backup
  • Involve in Data Analysis process and write Database Stored Procedures, Functions and Views
  • Provide training for the users for new digital projects initiative
  • Testing for digital payment integration of CBS and mobile wallets
  • Experience in AWS cloud service and Remote Desktop Program
  • Solve the tickets of system Issues, user Issue, and complaints for MIS related system
  • Able to travel if required



  • Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values
  • Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved


  • Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
  • Widely shares personal vision for DAWN, engages and motivates others


  • Builds and maintains effective relationships, with own team, colleagues and clients
  • Values diversity, sees it as a source of competitive strength
  • Approachable, good listener, easy to talk to


  • Develops and encourages new and innovative solutions
  • Willing to take disciplined risks


  • Honest, encourages openness and transparency
  • Always acts in the best interests of DAWN


  • Bachelor’s Degree in Computer Science or Information Technology or relevant qualification
  • Minimum 2 years’ experience in application development, reporting and database technology
  • Knowledge for Data Cleansing and Database Migration using the tools
  • Preferable previous work experience in developing SQL scripts & API Integration
  • Understanding programming concepts of Json File, C#, modeling framework, MSSQL, MySQL and AWS Cloud Service
  • Preferable experience in DAX Functions, preparing reports and dashboards using Power BI and Excel macro code
  • Experience in preparing documents and end user training
  • Good analytical skills to support the Core Banking System and other systems
  • Effective communication skills and ability to communicate in English if required
  • Good interpersonal skills and teamwork
  • Able to work under challenging situations with minimum supervision
  • Possess ‘Can do’ attitude


Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or HR Department phone number 09 457750916 (Viber) , No.587, 3rd Floor, The Regency Offices, Pyay Road, 2nd Ward, Kamayut Township, Yangon not later than  5PM. 25th March, 2024 (Monday). 

Note: Candidates are also requested to mention in the applications if there is, blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.

To apply for this job email your details to jobs@dawn.com.mm

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