Training Specialist-Head Office – LRC, Yangon

Early Dawn Microfinance Company Limited (“DAWN”) is a regulated microfinance institution that currently serves around 270,000 clients in 62 branches in Myanmar. It is a fast growing Institution with around 800 employees, with plans to expand to new regions, to serve additional segments of clients, with new and better products and services, to introduce innovations based on technology, and with an obvious need for additional departments and positions ( DAWN is registered under the Ministry of National Planning and Economic Development, and was granted a license by the Financial Regulatory Department to provide financial services to low-income clients as well as to small and medium businesses.


Job Title Training Specialist
Location Head Office – LRC, Yangon
Number of Position One
Type of Contract Open
Reports to Training Manager

The Training Specialist is responsible for managing, designing and delivering training and technical assistance to Business Unit.

Key responsibilities;

  • Manage trainings for newly recruit staff and conduct on the job training on DAWN microfinance methodologies as well as management trainings.
  • Identify training needs and training gaps in all Unit in a close cooperation with Line Managers, Branch Head, Region Head and Business Manager.
  • Design and implement training modules and created training materials based on training needs assessments.
  • Provide inputs to the training strategy and the development of specific training development plans
  • Design and deliver training programs including induction, employee development, management development, systems, products, refresher training, etc.
  • Develop and keep up to date training materials including trainer’s guides, using adult education and participatory training approach which includes all Handouts and supporting materials
  • Evaluate regular and standardized pre and post-tests during training sessions
  • Conduct follow-up of all completed trainings to evaluate and measure results
  • Prepare case studies and other relevant training tools on technical and non-technical topics as needed to illustrated training topics
  • Participate in discussion, workshops, meetings and training of operation department.
  • Visit to branches frequently and monitor progress and handholding new loan officers
  • Provide written and formal feedback to Line Manager, Branch Head, Region Head and Business Manager on the progress of trainees
  • Provide logistical support, course development, delivery, evaluation, performance feedback and cost management
  • Perform other duties assigned by Supervisor.


  • University graduate in finance, economics, accounting or related field.
  • Two year working experience at senior role in microfinance or in retail banking or sales preferably in the specific market segment for the Business Unit.
  • Knowledge of credit processes and policies in financial or microfinance institutions
  • Excellent service, communication and presentation skills
  • Excellent time management and planning skills
  • Computer proficiency in Microsoft words, excel and power points
  • Strong Knowledge of participatory training and Adult education theories advantageous
  • Good communication skills in local language, working knowledge in English
  • Ability to work under pressure

To Apply

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: or Human Resources Department Ph number 09-457750916 (Viber), No.587, 3rd Floor, The Regency Offices, Pyay Road, 2nd Ward, Kamayut Township, Yangon not later than  5PM. 6th , June, 2024 (Thursday).                       .  

Note: Candidates  are  also  requested  to  mention  in  the  applications  if  there  is,  blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.


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