Senior MIS Officer

The role is responsible and accountable for all aspects of MIS operations including system design, implementation, deployment, maintenance, support training and reporting (data retrieval and production of data reports) work related to MIS projects/systems.

• 1st Level support for MIS related systems
• Create and update rules and product templates in accordance with the updated orders and policy
• Develop SQL scripts for the customized report and work with the team to ensure all the scripts data are correct
• Support and solve system errors and work with the software vendor if needed
• Handle the user errors, complaints and concerns
• Supervise MIS users from branches and head office
• Collaborate with the users from the other teams to understand the report requirements and data accuracy and validity in the reports
• Respond to ad hoc information requirements/reports from the internal departments
• Assist the MIS specialist in preparing MIS reports for the monthly FRD reports and the ad-hoc reports requested by the regulators and the internal team
• Lead and deliver MIS training for new staffs/ new system features and  prepare training materials and the user manuals
• Under take other ad-hoc assigned tasks

  Accountability:

• Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values
• Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

• Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same
• Widely shares personal vision for DAWN, engages and motivates others 

Collaboration:

• Builds and maintains effective relationships, with own team, colleagues and clients
• Values diversity, sees it as a source of competitive strength
• Approachable, good listener, easy to talk to

Creativity:

• Develops and encourages new and innovative solutions
• Willing to take disciplined risks

Integrity:

• Honest, encourages openness and transparency
• Always acts in the best interests of DAWN 

• Master/Bachelor Degree in Computer Science or Information Technology or relevant qualification
• Minimum 3 years’ experience in similar role
• Proficient in Microsoft Office Usage
• Proficient in developing SQL scripts for the customized reports from the large datasets
• Good interpersonal skill and presentation skill
• Can work independently and with team
• Effective communication skills and able to communicate in English if required
• Able to work under challenging situation with minimum supervision
• Possess ‘Can do’ attitude
• Able to travel if require

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department, No.587, 3^rd Floor, The Regency Offices, Pyay Road, 2^nd Ward, Kamayut Township, Yangon not later than  5PM. 4^th , Nov, 2022 (Friday).

Note: Candidates  are  also  requested  to  mention  in  the  appications if  there  is,  blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.