Officer (Digital)

Mainly responsible and accountable for all aspects of Digital System operations including system user acceptance testing, implementation, deployment, support, maintenance, training, and preparing reports.

• Participate in new digital projects implementation and deployment
• Check daily transactions/reports for MIS reporting
• Monitor the microfinance banking system
• Responsible to support all aspects of MIS systems  
• Support and solve system errors, user errors, and complaints
• Supervise the end users of banking software from branches and head office
• Provide system training and support to the system users
• Check the transactions and support transactions issues and errors
• Prepare various types of MIS reports for the requested personals
• Provide support, training, and working with the users for new digital projects initiative
• Carry out any assigned ad-hoc tasks as required
• Able to travel if required

  Accountability:

·     Holds self-accountable for making decisions, managing resources efficiently, achieving results together with DAWN and role modelling DAWN values

·     Holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved

Ambition:

·     Sets ambitious and challenging goals for self and team, takes responsibility for own personal development and encourages team to do the same

·     Widely shares personal vision for DAWN, engages and motivates others 

Collaboration:

·       Builds and maintains effective relationships, with own team, colleagues and clients

·       Values diversity, sees it as a source of competitive strength

·       Approachable, good listener, easy to talk to

Creativity:

·       Develops and encourages new and innovative solutions

·       Willing to take disciplined risks

Integrity:

·     Honest, encourages openness and transparency

·     Always acts in the best interests of DAWN 

·       Bachelor’s Degree in Computer Science or Information Technology or relevant qualification

·       Must have at least 1-year experience in a similar position

·       Proficient in Microsoft Office Usage and competent working knowledge of Excel and macro codes

·       Preferable previous work experience in writing SQL scripts

·       Preferable experience in preparing BI reports and dashboards

·       Strong presentation and analytical skills

·       Effective communication skills and ability to communicate in English if required

·       Good interpersonal skills and teamwork

·       Able to work under challenging situations with minimum supervision

·       Possess ‘Can do’ attitude

Interested and qualified candidates are requested to send an Application Letter, Curriculum Vitae to: jobs@dawn.com.mm or Human Resources Department, No.587, 3^rd Floor, The Regency Offices, Pyay Road, 2^nd Ward, Kamaryut Township, Yangon not later than 5PM. 25^th August 2023 (Friday). 

Note: Candidates are also requested to mention in the applications if there is, blood/marriage relationships with the existing DAWN employees and please identify two reference persons. No requirement of photo or copy of certificates and only short-listed candidates will be contacted.